Friendly. Helpful. Non-judgmental. Professional. Kind. These are words we hear over and over again on exit surveys that our patients complete. 99% of our patients responding to exit surveys rate their overall experience as good or excellent. And 100% of respondents say they would refer a family member or friend to our clinic. Our patients … Continued
You helped Chloe make “the best decision she ever made.” Chloe* had been feeling really sick for about six weeks – so sick she spent most of her time on the couch. A medical appointment found nothing wrong and Chloe soon began to feel better. Chloe and her best friend, Allison*, decided to vacation in … Continued
Volunteering at Care Net Hits Home for Katie Julie, our COO, received this text from Katie who volunteers in our clinic teaching infant CPR and first aid for our childbirth education classes, and works for UW Health in their wellness department. “Every time I come in, I’m excited to see what I’m going to get,” … Continued
Friendly and knowledgeable staff, very friendly and welcoming, welcoming and helpful. Comments like these about our staff and volunteers are the most common answers to this survey question, “What did you like best about your experience at First Care Clinic?” Another familiar theme is summed up in this patient’s words: “I felt respected and that … Continued
Perhaps you’ve wondered what happens when a woman comes to our clinic, concerned that she may be pregnant. When she enters the reception area, each patient is warmly greeted by a receptionist and asked to complete some intake paperwork so that we can provide the services best for her. She may have several people telling her … Continued
Did you see us on TV? Our very own First Care Clinic was on Channel 3 last week, featured on Buzzed into Madison, with Emmy Fink. Tanis Jean-Louis, Clinic Director, gives an overview of the services and wrap around care women may find in our clinic. And the video gives glimpses of the warm environment … Continued